// Services available for older people //

// sitemap // older people // you are here

WHO CAN HELP ME ACCESS INFORMATION ON SERVICES TO KEEP ME SAFE AT HOME?


Community Outreach Advisor
Tel: 01777 709650
Email: lgoad@retfordactioncentre.org.uk
Website: www.retfordactioncentre.org.uk/outreach.htm

First Contact Signposting Scheme
Tel: 01777 709650
Email: jbullock@retfordactioncentre.org.uk
Website: www.retfordactioncentre.org.uk/first%20contact.htm

Retford Resource Centre
Tel: 01777 862745
Website: www.retfordactioncentre.org.uk/resource_centre.htm

HOW CAN I KEEP WARM AT HOME?


Energy Efficiency
Advice and Information about Grants
Tel: 0800 512012

EAGA Partnership
Tel: 0800 181667
(Warm Front Scheme)


WHERE CAN I GET HELP WITH MONEY?


Benefits Advice & Information
Local Pension Service Dept for Work and Pensions
Tel: 01623 492303

• Advice and information on all social security benefits including: Attendance allowance, Disability living Allowance, Pension credit, Carers Allowance, Housing and Council Tax Benefit
• Free and confidential home visiting service

Bassetlaw District Council
Retford Tel: 01777 713855
Worksop Tel: 01909 533287/533710

County Contact
Retford Tel: 01777 713800
Worksop Tel: 01909 533713

Trading Standards Consumer Direct
Tel:0845 4040506

WHERE CAN I GET HELP WITH HEALTHCARE/FALLS?


For Nurse Advice and Health Information

NHS DIRECT
TEL: 0845 4647

For Falls

Single Point of Access (S.P.A )
Tel: 01777 274422

Home Call - Alarm Service
Lifeline emergency call system including Telecare

• There may be a charge for this service

For more information please contact A1 Housing Supported Housing Warden Service
Tel: 01909 533192


SeniorLink
Tel: 01623 863034/01623 882562
Website: www.careandcomfort.org.uk

HOW CAN I FIND OUT ABOUT HOUSING OPTIONS?


A1 Housing

Offers advice and help with applying for Council Housing, and with housing with other Registered Social Landlords in the Bassetlaw area.

Area Office West Tel: 01909 533426 (Worksop) or
Area Office East Tel: 01777 713202 (Retford)


WHERE CAN I GET A WHEELCHAIR?


Shop Mobility
Worksop Tel: 01909 479070
Retford Tel: 01777 705432

Dial A Trip in Tuxford
Tel: 01777 872501

Care Matters in Retford
Tel: 01777 708595

For a Permanent Wheelchair
(An Assessment is required)
Single Point of Access (S.P.A )
Tel: 01777 274422


WHO CAN HELP ME WITH SAFETY IN MY HOME?


Nottinghamshire Fire & Rescue

Retford Tel: 01777 706607
Worksop Tel: 01909 485616

• Free home safety check
• Free smoke alarms with 10 year batteries
• Free deaf smoke alarms

Nottinghamshire Police

Crime Reduction Manager
Tel: 01909 500999

Advice and information on crime reduction including:
• Alarms
• Security devices
• Property marking

Crime Stoppers
Tel: 0800 555111


WHO CAN HELP ME TO MANAGE MY LONG TERM CONDITION?


Staying Well Expert Patients Programme

The staying Well Expert Patients Programme is a six week course for anyone living with a long term health condition. Its aims are to help you take control of your health by learning new skills to manage your condition better on a daily basis. Each session lasts for two and a half hours and is facilitated by trained tutors who are themselves living with a long term condition. The Staying Well programme complements existing health care programmes and treatments, empowering participants to be more informed and better able to develop partnerships with their medical practitioners.

TOPICS COVERED BY THE PROGRAMME
* Dealing with pain and extreme tiredness.
* Coping with feelings of depression.
* Relaxation techniques and exercise.
* Healthy eating.
* Communicating with family, friends and professionals.
* Planning for the future.

Contact: Dave or Anita on 01777 709650
Email:dbacon@retfordactioncentre.org.uk
Website: www.retfordactioncentre.org.uk/staying%20well%20(epp).htm

Bassetlaw Self Help Link

The Self Help Link is part of the Retford Community Link.

Our aim is to offer support to the following:
  • existing Self-Help groups and contacts
  • people who are hoping to start a new Self Help group
  • individuals acting as a Self Help contact
  • people wishing to share their experiences
  • people who would like some help and support

Contact: Dave Bacon on 01777 709650
Email:dbacon@retfordactioncentre.org.uk

For a list of groups click on the link below
Website: www.retfordactioncentre.org.uk/self_help_self_help_list.htm

WHERE CAN I FIND GP REFERRAL OR CARDIAC REHABILITATION EXERCISE CLASSES?


BIRCOTES LEISURE CENTRE - TEL: 01302 743979
Monday 09:00am -10:00am - GP Referral Exercise Class
Tuesday 12:00 noon -13:00pm - Cardiac Rehabilitation Exercise Class
Thursday 09:00am -10:00am - GP Referral Exercise Class

RETFORD - LEISURE CENTRE TEL: 01777 706500
Monday 08:15am - 09:00am - Aqua Fit
Tuesday 12:45pm - 13:30pm - Chair Based Exercise Class
Tuesday 13:30pm - 14:30pm - Tai-Chi
Wednesday 14:00pm - 15:00pm - Cardiac Rehabilitation Exercise Class
Thursday 13:30pm -15:00pm - Yoga
Friday 12:45pm - 13:30pm - Chair Based Exercise

WORKSOP - LEISURE CENTRE TEL: 01909 473937
Tuesday 15:00pm - 16:00pm - Cardiac Rehabilitation Exercise Class
Wednesday 13:30pm - 14:30pm - Cardiac Rehabilitation Exercise Class
Wednesday 15:00pm - 16:00pm - GP Referral Exercise Circuit Class
Thursday 11:00am - 11:30am - GP Referral Exercise Spin Class
Thursday 11:30am - 12:15pm - GP Referral Exercise Swim Class

Contact your doctor about joining the G.P. Referral or Cardiac Rehabilitation Scheme. Alternatively speak to the Leisure Centre's GP Referral Staff.

HOW CAN I GET SOME HELP WITH ADAPTATIONS AND SOCIAL CARE?


Bassetlaw Adult and Social Care can arrange for essential home adaptations.

Other services include:
• Personal care within your own home
• Day care
• Help with discharge from hospital
• Meals At Home
• Disability equipment

Tel: County Contact
Worksop 01909 533713
Retford 01777 713800

Preventative Adaptations Scheme
The scheme alows people to request minor adaptations such as:
grab rails, stair rails, hand rails and half steps
Tel: 01909 535128


WHERE CAN I GET SOME HELP AROUND THE HOME?


D.Y.N.A.H (DO YOU NEED A HAND)

Services include:

• Gardening
• Decorating
• Minor Repairs
• Household Removals
• Landscaping
• One off Cleaning support

All of the above is provided through an individual assessment and a quote is given for the work.

Tel: 01909 478913 or Tel: 01246 241108


POPPY CALLS

Services include:

• Putting up shelves, curtain rails or grab rails
• Changing light bulbs and tap washers
• Fitting door and window locks and other security items
• Fitting and testing home smoke detectors
• Advice on energy saving measures
• Installing a care phone
• Small repairs
• Moving furniture
• Hanging/repairing doors
• Maintinance of garden structures and sheds
• Decorating
• Hardstanding and ramps for electric powered vehicles

To be eligible for this service you must have served in the Forces for at least 7 days, or be the dependant of someone who has served; this includes widows and widowers.
Tel: 01480 478 031

This service is free to people of all ages who meet with the above criteria of The Royal British Legion.

HOW CAN I GET OUT AND ABOUT?


Bassetlaw Community Car Scheme
Tel: 01777 709650
Email: jbullock@retfordactioncentre.org.uk
Website: www.retfordactioncentre.org.uk/car_scheme.htm

Dial A Trip in Tuxford
Tel: 01777 872501

Dial-A-Ride (Retford and Sherwood)
Tel: 0800 626254
Email: dialaride@nottscc.gov.uk

Transport to Health
Tel: 08449 800014

WHO CAN TELL ME ABOUT LOCAL GROUPS AND CLUBS?


For a list of groups and clubs in your area

Retford Action Centre
Tel: 01777 709650
Email: lgoad@retfordactioncentre.org.uk
Website: www.retfordactioncentre.org.uk/outreach.htm

BCVS
Tel: 01909 476118
Website: www.bcvs.org.uk

WHERE CAN I GET HELP WITH ABUSE OR MISTREATMENT?


WHAT IS ABUSE OR MISTREATMENT?

Abuse or mistreatment can be many things.

Physical including hitting, slapping, punching, kicking or the misuse of medication on someone.

Sexual including rape or sexual assault acts which the person has not consented to. It may be non contact such as teasing or being photographed.

Psychological including threats, humiliating someone, controlling or intimidating.

Financial including stealing or tricking the perswon out of money or material possessions like their house or jewellery.

Discriminatory including racist, sexist, that based on a person's disability and other forms of harrassment.

Neglect is also a form of abuse - leaving someone without food or heating, refusing to take care of personal needs and failing to provide access to appropriate health and social care may all be forms of neglect.

If you are, or you have a concern that someone may be suffering abuse or mistreatment; Tel: 0808 800 0340 (24 hour free phone helpline)

Nottinghamshire Women's Aid
Domestic Violence Telephone Helpline
Tel: 01909 500522
Email: enquiries@nottswa.org
Website: www.nottswa.org

S.H.E (Survivors helping each other)
Self-help support and information for adult survivors of childhood sexual abuse.
Contact: Hannah Harris
Tel: 01636 611107 or Mobile: 07783059133
Email: survivors-helping-each-other@hotmail.co.uk
Website: www.sheuk.org

WHERE CAN I FIND HELP TO STOP SMOKING?


Bassetlaw Stop Smoking Service
Tel: 0800 328 8553
Website: www.smokefree.nhs.uk

WHO CAN I HAVE A CHAT WITH WHEN I FEEL LONELY?


Rural Bassetlaw Befriending
Tel: 01777 871482
Website: ruralbassetlawbefriending.org.uk

Live at Home Scheme
Tel: 01909 732488
Email: worksop.liveathome@mha.org.uk
Website: mha.org.uk

A Call in Time
Call in Time is a FREE service where a trained volunteer could give you a friendly phone call once a week, on your preferred day, and at a time convenient to you, for a friendly chat to talk about just about anything you want to, from the weather to your favourite subject?
Tel: 0844 225 1607

WHERE CAN I GET SOME SUPPORT WHEN I LEAVE HOSPITAL?


WRVS Home from Hospital Scheme
Tel: 01777 707547
Email: bassetlaw@wrvs.org.uk
Support for the over 50's returning home from hospital. Service users can self refer by telephone or email.


WHO CAN TELL ME ABOUT VOLUNTEERING OPPORTUNITIES?


BCVS INVOLVE
If you are interested in becoming a volunteer and would like to find out what opportunities are available contact: Louise Smithson or Lesley Thorlby
Tel: 01909 476118
Website: www.bcvsinvolve.org.uk

Other Useful Numbers


Age Concern
Tel: 01623 488206
Website: www.ageconcern.org.uk

Alzheimers Society
Tel: 01909 730886
Website: www.alzheimers.org.uk

Bereavement Care
Tel: 01909 502779
For more information follow link:
Website: www.retfordactioncentre.org.uk /self_help_self_help_list.htm

Citizens Advice Bureau
Tel: 01909 476049
Website: www.citizensadvice.org.uk

Mine of Information
Tel: 01777 870040
Website: www.tuxfordonline.co.uk



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